Frequently Asked Questions

Appointments

Where can I park?

There are lots of options!  Gay Street and many of the surrounding streets have metered parking, and there is a surface lot right across the street from us.  Another option is the Buckeye Garage, which is accessible from Long Street.

I'm not able to make it during your regular business hours.  Do you offer after hours appointments?

We do offer after hours appointments on a limited basis with $50 minimum purchase requirement.  If you purchase a dress during the appointment, that will satisfy the minimum purchase requirement!  If you do not purchase a dress during the appointment, that's ok too!  We can either charge you $50 that can be put towards a dress in the future, or you can shop from our gift wall.

 

Dresses

What is your average price point?

Most of our dresses are within the $275-$300 price range, not including tax, shipping, rush, length or sizing fees.  However, we do have some dresses priced as low as $200 and as high as $400.

Do you offer discounts?

We do not offer blanket discounts.  However, we do participate in monthly designer promotions, offer trunk show specials, and sell our discontinued and reordered samples for just $75!  Inquire during your appointment about what promos may be available at the time, or visit our event calendar for to plan your appointment during one of our promo periods.

 

Ordering

When will my dress arrive once I have ordered?

Dresses typically ship 12 - 14 weeks after the order has been placed with the designer, which means they arrive in our store about a week later.  Orders are placed with the designer once the ENTIRE bridal party has ordered individually.

I've already ordered my dress, can I change my size?

If we have not yet placed the order with the designer, we are happy to update your size, though we strongly discourage ordering any size that does not match your largest measurement on your respective dress designer's size chart.